Terms of Service

Welcome to Luxlox! These Terms of Service (“Terms”) govern your use of our website luxlox.ie, and your purchase of products from us. By accessing our website or making a purchase, you agree to these Terms.

1. Use of Our Website

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to make a purchase. You agree to use our website only for lawful purposes and in compliance with all applicable laws and regulations.

2. Product Information

We do our best to ensure that all product descriptions, prices, and photos are accurate. However, minor variations may occur due to lighting, display differences, or natural variations in human hair. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

3. Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or violation of these Terms.
Payment must be made in full at checkout using one of our approved payment methods.

4. Shipping & Delivery

Shipping times are estimates and may vary depending on location and carrier. Please review our [Shipping Policy] for full details. We are not responsible for delays caused by carriers, customs, or incorrect shipping information provided by the customer.

5. Returns & Refunds

Due to hygiene reasons, we can only accept returns on unopened, unused products in their original packaging within 14 days of delivery. Please refer to our [Returns & Exchanges Policy] and [Refund Policy] for full details.

6. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.

7. Intellectual Property

All content on this website—including text, images, logos, and product descriptions—is the property of Luxlox and protected by copyright laws. You may not use or reproduce any content without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Luxlox is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. Our total liability shall not exceed the total amount paid for your purchase.

9. Privacy

Your privacy is important to us. Please read our [Privacy Policy] to understand how we collect, use, and protect your information.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on our website. Continued use of the site after changes means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of Ireland, and any disputes will be resolved in the courts of that jurisdiction.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at info@luxlox.ie.